Thank you for taking the time to contact us with your questions and concerns. We love being available for you electronically. Recently, though, we have begun to receive duplicate emails sent to multiple people in the company. In an effort to increase our efficiency and improve our customer service, we would appreciate it if you use our online contact us form to the right so we can automatically direct your request to the correct people on our team.

If you are in need of service regarding a warranty, please contact your dealer (find your local dealer here). Contact us only if your dealer’s service does not meet your needs.

Thank you,
The Avalon Team

Avalon Pontoons

903 Michigan Avenue,
Alma, MI 48801

(800) 334-2913

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Contact Information by Department

NameTitleEmail
Steve ArensWarranty Manager[email protected]
Nick BoveeDealer Parts[email protected]
Kecia ErskineCustomer Service[email protected]
NameTitleEmail
Nick BoveeDealer Parts[email protected]
Kecia ErskineCustomer Service[email protected]
Name Title Email
Brian Richards Vice President of Sales
Drew Feltman National Sales Manager [email protected]
Austin Ramin Regional Sales Manager [email protected]
Cody Kienitz Regional Sales Manager [email protected]
Miranda Bigelow Regional Sales Manager [email protected]
NameTitleEmail
Jim WolfPresident and CEO 
Duane DinningerV.P. – Director of Operations 
Barry KavanaughV.P. of Finance[email protected]
NameTitleEmail
John CooneyLead Product Development Engineer 
Greg BoydProcess Engineer 
Kara BinghamQuality Engineer 
Will BatesProduct Engineer 
Kristin LaMarreProduct Engineer 
Tony SovaProduct Engineer 
Adam RedesProduct Engineer 
NameTitleEmail
Jeff TaylorIT Specialist[email protected]
Jeremy McIntoshERP Specialist[email protected].com
Name Title Email
Barry Kavanagh V.P. Of Finance [email protected]
Brian Sheets Senior Manager of Employee Development & Quality Assurance [email protected]
Cliff Crowe Senior Manager of Procurement and Supply Chain Operations [email protected]
Kelly Corbat Human Resources [email protected]
Mary Arndt Accounts Payable [email protected]
J.J. Dudick Operations Manager [email protected]
Kecia Gustavison Customer Service & Parts Manager [email protected]
Kelly Trevino Purchasing Agent [email protected]
Amy Swisher Purchasing Agent [email protected]
Rebecca Sheets Accounts Payable [email protected]
Tiffany Nevills Administrative Assistant [email protected]
Gregory Knight Marketing Consultant [email protected]
NameTitle 
Dalton SheldonDirector of Internet Operations