FREQUENTLY ASKED QUESTIONS

903 Michigan Ave. - Alma, MI 48801

Greetings! 

Please direct all email complaints, compliments, & general questions to customer service or the specific person you wish contact.

Dear customer - we enjoy the opportunity to be available through email. However there is a growing practice of sending "shotgun" emails to everyone in our company when there is a question or concern. This causes excessive work as many people start working on a response just to find the question has been answered or the problem has been solved. In order to help us continue to provide direct email access for our customers, please email only the appropriate party.

Parts 

Customers desiring parts and warranty are best served by contacting a  > local dealer

NOTE - Parts for boats older than 5 years may require purchase from an aftermarket source.

Steve Arens - Parts Manager

Steve@Avalonpontoons.com

Warranty - Please contact your local dealer for warranty parts & service

  Sales    

 Contact sales for new dealer inquiries, detailed boat information, specifications, performance,  dealer locations, & dealer inquiries 

Engineering

 Requests for specific boat information or special engineering requests should go through customer service or your local dealer